1. Submit a Question

Submit a Question

NOTICE: We strive to provide helpful and timely support to answer any questions that you may have. Our regular support hours are from 9:00 AM to 5:00 PM Pacific Time, Monday through Friday, excluding holidays.  If you have contacted us outside of our normal business hours, we will reply to your inquiry once we return.

FEDEX Response to UK and Ireland shipments: We have been noticing a longer than usual confirmation of receipt to Royal Mail after export, and from our information this is due to high peak season volumes causing delays on Postal customs entry and hand over to Royal Mail.

CANADIAN CUSTOMERS: Here link to the updates from the Canada Post concerning the strike that is delaying shipments: https://www.canadapost.ca/web/en/comm/list.page?ecid=murl%7Cddn%7Clr%7C5

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